Frequently Asked Questions

Frequently Asked Questions

📦 When will my order arrive?
Orders are processed within 1–2 business days and delivered within 2–5 business days in Poland.

🚚 Where do you deliver?
We currently deliver only within Poland.

🔍 How can I track my shipment?
You’ll receive a tracking link via email after dispatch.

💳 Which payment methods do you accept?
• BLIK
• Visa
• Mastercard

⏳ What if my delivery is delayed?
Contact us at info@oturiapantle.com with your order number.

🔁 Can I return my order?
Yes, within 30 days if unused and in original condition.

❗ What if I receive a damaged item?
Contact us within 7 days with photos.

⌚ Are your watches suitable for everyday wear?
Yes. Our watches are designed for durability, comfort, and everyday use.

💬 Need more help?
Email: info@oturiapantle.com
Phone: +48 733 657 429
Business hours: Monday to Friday, 9:00 AM – 5:00 PM